Data Protection and Privacy Policy

At flamingo.com.ng, we prioritize the protection of your personal data and privacy. This policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

• Personal Data: Name, email address, phone number, and other contact information.
• Payment Information: Credit/debit card details, billing address, and payment history.
• Usage Data: IP address, browser type, device information, and browsing behavior.
• Order Information: Products/services purchased, order history, and delivery details.

2. How We Use Your Information

• Order Processing: To fulfill orders, process payments, and deliver products/services.
• Customer Support: To respond to inquiries, resolve issues, and improve customer experience.
• Marketing: To send promotional materials, newsletters, and updates (with your consent).
• Analytics: To analyze website usage, improve functionality, and optimize services.

3. Data Sharing

• Service Providers: We share data with trusted third-party vendors and service providers to facilitate our services.
• Payment Processors: We share payment information with payment processors to facilitate transactions.
• Legal Requirements: We may disclose data to comply with legal obligations, protect our rights, or respond to law enforcement requests.

4. Data Security

• Encryption: We use industry-standard encryption to protect sensitive data.
• Access Controls: We limit access to authorized personnel and implement robust security measures.
• Data Storage: We store data in secure, access-controlled environments.

5. Your Rights

• Access: You can request access to your personal data.
• Correction: You can request corrections to inaccurate data.
• Deletion: You can request data deletion (subject to legal requirements).
• Opt-out: You can opt-out of marketing communications.

6. Cookies and Tracking

• Cookies: We use cookies to enhance user experience, track website usage, and personalize content.
• Tracking: We may use third-party tracking tools to analyze website usage and improve services.

7. Changes to this Policy

• We reserve the right to modify this policy without notice.
• Changes will be effective immediately upon posting.

8. Contact Us

For any questions or concerns, please contact us at +234 8026968067, +234 8068357194, flamingo@gmail.com, or via our live chat.